How may we help you?

Home > Products and Services


Products and Services

Managed Services and Outsourcing

In the world today we are required to be online or accessible almost constantly.  Clients email us at 8:00 at night or Saturday afternoon.  We once got a new client because of an email for help at 10:00 at night.  Keeping your systems online and up is crucial in this competitive workplace.  Managed Services and Outsourcing is an extension of your support department.

We offer managed services for business-critical platforms, including email, exchange, firewalls, and servers. This means that we are constantly monitoring, testing, and backing-up the platforms we manage. With the proactive support managed services offer, many problems are prevented before they materialize, and others are effectively managed in the event that they cannot be prevented.

The benefit to you as a business owner or supervisor is peace of mind. You never have to worry about something unexpectedly breaking and then having to find the funding to fix it, because we keep things running and let you know the moment we foresee any problem that would require long-term financial planning.

When you elect for managed services, you are electing for a professional to oversee your company's business-critical applications. That is a very wise move, considering that an amateur could easily lose important and/or confidential business data if he/she is not certain how to manage more complex platforms.

You hire an accountant for your payables and receivables, and you hire a human resources professional for your employment needs, so it makes sense to hire an IT professional for your IT needs, given that the brain of your organization is the data residing on these systems.

Many companies are already heading in this direction. If your company already has an IT staff, managed services still makes sense as a valued investment, since letting JSC oversee certain platforms frees your staff to address more important, internal IT issues that arise on a daily basis.

Conversely, for some businesses we can manage all aspects of your IT when you opt for our total system administration plan, which includes unlimited support, end-user training, server maintenance and repair, and network system security.

For a small-or medium-sized business that does not employ full-time IT personnel, this is the best and most cost-effective plan we offer. In essence, we act as your IT department, tackling everything from everyday issues like password failures to the more complex networking and system security issues.

As a business owner, you again are not simply buying an IT plan, but rather peace of mind. You can be rest assured that your confidential business information is protected with the best security protection available and feel confident knowing that your IT goals are in sync with your business plans.

Services offered include: